VANTECH Group Virtual Emily MyVirtualBPO Stay DDE Investors
Emily Academy · where Emilys are made

Remote talent, trained & certified.

Every Virtual Emily is onboarded, upskilled and trained to ISO 9001 quality standards through Emily Academy — before they ever reach a client. This is where careers in remote work begin.

ISO 9001Quality standard
5Specialised tracks
45+Learning sessions
A certified Virtual Emily
● Certified
● Always learning
Programs

Built to make great Emilys

From day-one onboarding to advanced specialisation — every program maps to a real role.

Emily Onboarding

Culture, Ubuntu, the platform and the VE standard — your first two weeks.

Foundations · 2 weeks

Admin & Data tracks

Executive support, scheduling, reporting, CRM hygiene and analytics.

Specialisation · self-paced

Marketing & CS tracks

Content, design, social, plus chat / phone support that wins clients.

Specialisation · self-paced

Shark Tank Academy

The boot camp — pitch, problem-solve and prove yourself under pressure.

Boot camp · cohort

Tools & tech mastery

ClickUp, Zoho, Office 365 and the MyVirtualBPO platform, end to end.

Skills · ongoing

Leadership & growth

From Emily to Account Coordinator — the path that keeps people for years.

Advanced · invite
The Pensum · education is the answer for a better tomorrow

Five tracks. 45+ real learning sessions.

Every Emily specialises in one of five lines of business — each a full hard- and soft-skill curriculum, mapped to a real client role and trained to ISO 9001 quality standards.

Admin11 sessions
  • Admin Training Manual
  • E-mails — Business English
  • Meetings Management
  • Travel Arrangement
  • Goals Setting & Time Management
  • Basic Finances for Admin
  • Handling Challenging Customers
  • Communication Skills
  • Proactivity
  • Emotional Intelligence
  • Creative Problem Solving
Customer Support11 sessions
  • CS Training Manual
  • CS Best Practices
  • CS Rep Well-Being
  • Efficiencies in Customer Support
  • Communication with Customers
  • Closing Techniques
  • Active Listening
  • Rapport
  • Rebuttals
  • Proactiveness
  • Excel 101
Marketing10 sessions
  • Marketing Training Manual
  • Content Marketing
  • Design Trends
  • E-Commerce & Marketing
  • Motion Graphics Basics
  • Photoshop
  • HubSpot in Marketing
  • Infographics
  • Social Media Management
  • Web Page Management
Data9 sessions
  • Data Training Manual
  • Database — Core Concepts
  • Database — CRM & Excel
  • HubSpot Data Training
  • Entity-Relation Diagrams
  • Mind Mapping
  • Power BI
  • Motivation Strategies
  • Excel 101
Sales6 sessions
  • Sales Training Manual
  • Cold Calling Structure
  • The Art of Closing
  • Sales in Virtual Emily 101
  • Motivation in Sales
  • HubSpot Best Practices in Sales

Plus the cross-track Shark Tank Academy boot camp and continuous tools mastery — ClickUp, Office 365, HubSpot, Power BI and the MyVirtualBPO platform.

What makes an Emily

Trained in the skill. Hired for the standard.

Beyond the curriculum, every Emily is shaped around the traits that make a remote executive someone you trust with your business — bilingual, proactive, and detail-obsessed.

ProactiveResponsiblePolitePositive Works under pressureQuick to respondDetail-focused High-quality workBilingual EN/ESTeam player Willing to helpGoes the extra mile
How we learn together

The Academy never stops.

Training doesn't end at onboarding. Every week, Emilys learn, teach and grow together — that's why "always learning" is a promise, not a slogan.

Daily Huddle

Mon · Wed · Thu

"What's hot, what's not, and what's needed" — the team syncs before the day runs.

Weekly 1-on-1

Every week

Time with your manager on productivity, goals and support — you're never on your own.

Friday Tailgate

Fridays · team-taught

Emilys pick a topic, prepare it and teach it back to the team — the Academy in action, every week.

Emily Awards

Last Friday monthly

Every line of business gathers to celebrate the month's standout Emilys — the Emily Spirit.

The Emily standard

Trained to a daily standard.

Academy training carries into every workday — the habits that make a remote executive feel like part of your team.

Online 7 AM – 5 PM

Fully connected in your timezone on WhatsApp, Teams and your main channel — present through your workday, never just async.

Hi & goodbye, every day

Your Emily says hello at the start of each shift and signs off at the end — with the day's report, copied to your account manager.

Tool-ready from day one

WhatsApp · Teams · Outlook · Office 365 · ClickUp · HubSpot · Adobe Suite · Mighty Call — configured before they start.

The VE career path

From apply to account coordinator

1

Apply & onboard

Join through Careers and complete Emily Onboarding.

2

Specialise

Master your line of business to ISO 9001 quality standards.

3

Place & grow

Get matched, deliver, and earn Emily Miles.

4

Lead

Advance into coordination and leadership roles.

Become an Emily

Your remote career starts at the Academy

Apply once, get trained and certified, and get showcased on YourTalentFinder.

Send your CV →
The Vantech ecosystem · one connected story

One Virtual CEO built an entire ecosystem.

Five connected brands run on one platform — MyVirtualBPO — all pointed at one north star: a million dignified jobs.

The Virtual CEO built MyVirtualBPO and YourTalentFinder to teach the world to live the VCEO Experience — becoming the largest remote-work & BPO company on earth, and creating 1,000,000 dignified digital jobs through the DDE.

Same operating system, new industries — VirtualLeadGen · MyVirtualStay + MyVirtualAirbnb (MyVirtualBPO’s real-estate vertical).