9 questions to ask before you hire an Emily

Before you hire any remote assistant, ask these nine questions. The answers separate a VA from an Emily.

• Is she trained before placement, or learning on your dime?
• Is she bilingual and in your timezone?
• Who manages her — you, or a support team?
• Can you see her KPIs, or are you guessing?
• Is it a US contract, or an informal gig?
• What happens if it's not a fit? (Ours: free unlimited replacements for the life of your agreement.)
• Does she own outcomes, or just complete tasks?
• Is there a real company behind her?
• Will she still be here in a year?

If the answers make you nervous, you're looking at a VA. An Emily answers all nine — yes.